PRIVACY POLICY

1. Introduction
At Capturely AU, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services or visit our website.

2. Information We Collect
We may collect the following types of personal information:

  • Contact details: Name, email address, phone number, and address.

  • Booking information: Details about your photography session, such as location preferences, date, and duration.

  • Payment details: Information necessary to process payments, such as credit card details.

  • Image files: Photographs taken during your sessions and associated metadata.

  • Website data: Information gathered through cookies, including IP address and browsing behavior on our website.

3. How We Use Your Information
We use your personal information for the following purposes:

  • To process your bookings and deliver photography services.

  • To communicate with you regarding your session, including providing recommendations for locations and sending final images.

  • To improve our services and website through analysis of user behavior.

  • To comply with legal and regulatory obligations.

4. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, loss, or misuse. This includes encryption of sensitive data and secure storage of your photos and personal details.

5. Sharing Your Information
We do not share your personal information with third parties, except in the following cases:

  • With service providers who assist in delivering our services (e.g., payment processors, web hosting).

  • When required by law or in response to a legal request.

  • With your consent or as part of a specific request (e.g., collaboration with a third-party vendor for prints or albums).

6. Your Rights
You have the right to:

  • Access and review the personal data we hold about you.

  • Request corrections to any inaccurate information.

  • Request the deletion of your data, except when required for legal purposes.

  • Opt out of marketing communications at any time.

7. Use of Cookies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of our site may not function as intended.

8. Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review this policy regularly.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at contact@capturely.com.au.